Cara Credit Union Card Services Helpline remains open throughout the festive season on a 24 hour basis. Call 01 693 3333 for support.
Tralee, Ballyduff, Corca Dhuibhne & Member Services Phone Lines
Thur 24th Dec 9:30am -1:00pm
Closed 25th, 26th & 27th December
Sat 28th Dec – *****Tralee Kiosk Open from 10:00am – 4:00pm****
Mon Dec 30th 9:30am- 4:30pm
Tues Dec 31st 9:30am -3:30pm
Wed Jan 1st Closed
Business as usual from Thursday January 2nd 2025
Castleisland & Killorglin
Thur 24th Dec 10:00am -1:00pm
Closed 25th, 26th, 27th & 28th December
Mon Dec 30th 10:00am- 4:30pm
Tues Dec 31st 10:00am -3:30pm
Wed Jan 1st Closed
Business as usual from Thursday January 2nd 2025
Causeway
Closed 24th, 25th, 26th, 27th, 28th, 29th, 30th, 31st Dec and 1st, 2nd Jan
Business as usual from Friday January3rd 2025
**** Please note online transactions made during our closed periods may not be processes until the day after we re-open.
We wish all our members a very Happy Christmas & peaceful New Year
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Branch Opening Hours
Monday 9:30am – 4:30pm
Tuesday 9:30am – 3:30pm
Wednesday to Friday 9:30am – 4:30pm
Saturday Quick Lodge & Withdrawal Kiosks are open from 10am-4pm. Account opening/ reactivations and current account openings available by appointment only in our Tralee branch on Saturdays. To book appointment call 066 712 2373 or click https://qrco.de/bee3Qx
CASTLEISLAND Branch
Monday 10:00am – 4:30pm
Tuesday 10:00am – 3:30pm*
Wednesday to Friday 10:00am – 4:30pm
Saturday Closed
KILLORGLIN Branch
Monday 10:00am – 4:30pm
Tuesday 10:00am – 3:30pm
Wednesday to Friday 10:00am – 4:30pm
Saturday Closed
Kiosks is opened from 9am Monday- Friday
BALLYDUFF Branch
Monday – 9.30am – 4.30pm *
Tuesday – 9.30am – 3.30pm *
Wednesday to Friday 9.30am – 4.30pm *
*closed for lunch from 1-2pm
Saturday Closed
CAUSEWAY Branch
Tuesday 10:00am – 2:00pm
Friday 10:00am -1:00pm, 2:00pm -4:30pm
Saturday Closed
CORCA DHUIBHNE Branch
Monday 9:30am – 4:30pm
Tuesday 9:30am – 3:30pm
Wednesday 9:30am – 4:30pm
Thursday & Friday 9:30am – 4:30pm
Saturday Closed
Member Services Phones will open from 9:30am -5pm on Monday, Wednesday, Thursday and Friday and 9:30am – 3:30pm on Tuesday. Our online services are available 24/7.
REMOTE ACCESS TO YOUR ACCOUNT AND OUR SERVICES
Online Account Access (over 18 years) CU Online + Banking
For all members who have registered for Online Banking, you can avail of the following services through CU Online + Banking.
- View transactions and account balances
- Print Statements
- Use the Loan Calculator to work our your loan repayments
- Receive electronic payments to your credit union account
- Pay Bills
- Transfer money to your bank account or other credit union accounts
- Open a Current Account and apply for a Mastercard Debit Card
- Use the Loan Calculator to work our your loan repayments
- Apply for a Loan
- Send secure messages to the Credit Union regarding your account
Not yet registered? Click Here
Mobile App
Once you are registered for CU Online + Banking, you can download our Mobile App cuAnywhere for mobile banking on the go.
Our CU Online+ Banking/mobile app services also allows you to transfer funds to your bank account from your own credit union Shares (Savings) Account and Current Account so you can also access funds in emergency situations.
Mastercard Debit Card
Withdraw cash and pay at point of sale, anywhere in the world. You can also use the card online and avail of cashback at participating retailers.
PHONE & EMAIL SERVICES
You can talk to any department, apply/enquire about a loan and make a loan repayment by phone call 066 712 2373. As you can appreciate our phone lines may be busy at this time so in the event that you cannot get through to a member of our team, please leave your name and contact details and we will return your call.
General Enquiries [email protected]
Loans [email protected]
Credit Control [email protected]
Online Banking Log In Difficulties: click here to reset your Username or Password or contact us on 066 712 2373 (Dial 5 )
Keep up to date: We will issue any required updated via our website, and our social media channels Facebook, Twitter please follow these channels to remain up to date.
APPLY FOR A LOAN
If you need a loan, talk to us, we are here to support you through these unprecedented times. We have solutions in place to allow you to avail of a great value loan from the comfort and safety of your own home.
Apply ONLINE by Clicking Here or BY PHONE 066 712 2373 (DIAL 1)
Top Tip: when applying for a loan you can scan or take a photo on your phone of your documentation and email to loans@caracreditunionie Please put your account number and name in the subject line.
CARA CREDIT UNION CURRENT ACCOUNT MASTERCARD DEBIT CARD
Report your Current Account Debit Card lost or stolen by calling the Customer Services Team who are available for fraud support 24/7 on +353 (1) 693 3333
OR You can suspend your Debit Card online. Once registered to use online, you can simply log in and suspend your own Debit Card if you have temporarily lost the card or are suspicious of transactions relating to your Debit Card Activity
If you would like to apply for a Current Account and a Debit Card, please call us on 066 712 2373 or click here
BECOME A MEMBER
With our NEW Online Membership Application it has never been easier to join Cara Credit Union.
You will need:
1: Photographic ID: a current driving licence, a current passport or other suitable form of photographic ID. Please note we cannot accept ML10 forms as form of photographic ID.
2. Proof of Address: dated within the last 6 months a utility bill, government letter or bank statement.
3. Proof of PPS Number: (Personal Public Service Number) Proof of P60, P45, Payslip, Medical Card or correspondence from the tax office.
PLEASE NOTE: Public Services Card no longer a viable source of Photographic ID or Proof of PPS Number